Job Summary;
The HR Digital Technologies team is focused on creating a world-class employee experience that leverages digital enablers to drive business value for the K-C organization. We are a group focused on solving the problems of today and opportunities of the future through applied intelligence, process simplification, global standardization, and self-solve enabled solutions. We are seeking a highly skilled and experienced individual to join our team as a Workday HCM Analyst and Product Owner. In this role, you will be responsible for managing the Workday Human Capital Management (HCM) system and serving as the product owner for work related to the core HR area. You will work closely with cross-functional teams to ensure the successful optimization and configuration of Workday HCM, along with other core HR technology. This role is a mix of maintaining the Core HR product roadmap and stakeholder engagement, as well as hands on aspects of configuration within Workday HCM.
Key Qualifications and Experiences:
• Minimum 5 years of proven experience managing Workday HCM, including direct configuration of complex requirements.
• Proficiency in Workday configuration, including business process setup, security, calculated fields, and custom reports.
• Experienced working with other Workday features (e.g. Security) or the desire to learn and work cross-functionally.
• Experience working in an Agile manner and Agile tools a plus.
Key Responsibilities:
• Provide consultative support in the configuration, maintenance, and support of the Workday HCM system.
• Partner with key HR stakeholders to maintain a backlog, prioritize work, and design solutions that meet the business needs.
• Serve as the product owner for the Core HR product team, including HCM, HR analytics, and security.
• Understand and translate business needs to technical requirements and vice versa.
• Configure Workday HCM to meet business requirements, including business process workflows, tenant settings, and custom reports.
• As the subject matter expert in Workday HCM and core employee data, provide guidance and hands-on technical support for escalated Workday-related issues, troubleshooting and resolving problems in partnership with the managed services support team in a timely manner.
• Stay current with Workday releases and new features, recommending opportunities for improvement and innovation.
• Collaborate across other product owners/product teams to understand planned activities and potential impacts on the product and/or team’s capacity.
• Partner on technology roadmap tied to business strategy.
• Create clear and comprehensive product documentation, including user stories, acceptance criteria, change and configuration documentation, and product roadmaps.
Key Qualifications and Experiences:
• Minimum 5 years of proven experience managing Workday HCM, including direct configuration of complex requirements.
• Proficiency in Workday configuration, including business process setup, security, calculated fields, and custom reports.
• Demonstrated skills in application delivery, relationship management, delivering results, business knowledge, intuition and judgment, high cross-cultural awareness and sensitivity, strong communication/collaboration.
• Experience working in a complex, global organization.
• Strong analytical and problem-solving skills, with the ability to understand complex business processes and translate them into technical solutions.
• Decision-making – Capability to make informed decisions quickly and effectively, balancing competing priorities and risks
• Backlog management – Skills in creating, prioritizing and managing the product backlog to ensure that the development team works on the highest-value items
• Developing/mentoring others and providing guidance/feedback to drive outcomes.
• Experience proactively engaging available technology resources to develop a strong network and growth (e.g., Workday Community, user groups, etc).
• Data Analysis – Ability to analyze data and metrics to understand product performance, user behavior, and areas for improvement.
• Problem solving – Aptitude for identifying issues and obstacles and finding practical solutions to keep the product development on track.
• Ability to work in a virtual team which may work across distance (remote), cultures and time zones, in a matrix with multiple reporting lines, and may extend outside the organization including suppliers, partners and customers.
• Experienced working with other Workday features (e.g. Security) or the desire to learn and work cross-functionally.
• Experience working in an Agile manner and Agile tools a plus.