-Experience in monitoring, deduplication, and configuration management environments.
-Hands-on experience with at least two of the following: Check_mk, ELK, Moogsoft, and ServiceNow CMDB.
-Proficient in using Check_mk extension packages, including integration and user management.
-Scripting knowledge in Python, for automation and customizations.
-Experience in developing and implementing IT standards, policies, and procedures to ensure effective and efficient systems management.
-Solid understanding of ELK stack (Elasticsearch, Logstash, Kibana) or similar logging tools for log management and analysis.
-Experience with Moogsoft or other alert deduplication tools to improve incident management workflows.
-Knowledge of Configuration Management Database (CMDB) in ServiceNow, to maintain accurate configuration items and relationships.
-Ability to monitor and manage alerts in Check_mk, configure thresholds, and interpret monitoring graphs.
-Willingness to work in shifts or as per a rotating roster to provide 24/7 support and ensure system uptime.-
Solid understanding in Linux handling.